Tuesday, December 11, 2012

What We Learned About Our Community


Today we heard from John Melvin of SBDC who spoke on the power of entrepreneurialism.

The small business development center program was begun 32 years ago by the small business administration in conjunction with the Clermont County Chamber. Their mission is to “Accelerate Ohio’s economy by helping people start, sustain and grow their businesses.” The vision is to “Transform Ohio into an innovative entrepreneurial-based culture.” 

They do all this by helping entrepreneurs start, grow and sustain their small businesses. The primary focus is to work with existing for-profit businesses from any county, but they do not work with non-profit businesses.

Working in partnership with the U.S. Small Business Administration (SBA) and the Ohio Department of Development (ODOD), the Ohio SDBC at the Clermont Chamber of Commerce provides the following services:

1. Certified Business Advisors provide consulting, training and research assistance for the start-up, successful operation and expansion of small businesses. The majority of our services are offered at no charge to those who own, operate or wish to start a for-profit small business. We are not limited by geographic territory or chamber membership. All consultations are CONFIDENTIAL.

2. Technical Assistance is available from attorneys, CPA’s, insurance agents, business consultants, and other professionals.

3. SBDC Network Specialists are available to assist small businesses in manufacturing, international trade, government contracting, and minority and women business ownership.

4. A Library of Business Information, printed and electronic resource material, and computer software is available for use by small businesses.

Next week we will hear a presentation about Wrapping Clermont Together

Tuesday, November 27, 2012

What We Learned About Our Community


Today we heard from Rita Ferguson of Pittsburg Plate Glass located in Milford. They now are simply called PPG Packaging Coatings because 73% of their sales are industrial coatings.

Their website states...“PPG Industries is a leader in its markets; is a streamlined, efficient manufacturer; and operates on the leading edge of new technologies and solutions. It is our vision to continue being the world’s leading coatings and specialty products and services company, serving customers in construction, consumer products, industrial and transportation markets and aftermarkets. PPG has manufacturing facilities and equity affiliates in more than 60 countries around the globe.”

This company grew out of the BASF organization. There was a fire a few years ago which brought down 8 of their buildings located in Cincinnati. They moved some of the operations to Greenville, OH and Grand Rapids, MI. However, because of having some great customers in Cincinnati, such as Heekin Can, they maintained a research and development presence in Cincinnati.

The company has 68 Full Time Employees (About half live in Clermont County)
-5 General managers and Administration
-57 Technical including Chemists, Food Scientists, Chemical Engineers, Mechanical Engineers, Technicians
-6 Customer Service

There is always a coating on the inside of cans whether it appears like it or not. They protect the food from the can and the can from the food. Epoxy linings in food cans help preserve the food for a very long time. A typical 3 piece can allows you to take both ends of the can off to remove the product. A 2 piece can only allows you to remove one end.

Next week we will present Student of the month awards and hear a presentation from our foreign exchange students.


Tuesday, November 20, 2012

What We Learned About Our Community


Today we heard from Eric Sears of Auxier Gas

Currently, the best prices is on natural gas, then electric, then propane. Natural gas prices are down right now because there is much drilling going on in the United States. There are many opportunities to drill in this area. Eric advised us that if anyone wants to drill on your property that you should get a lawyer and an accountant before signing anything.

Auto gas prices are down right now because “winter gas” is cheaper to make than “summer gas”. There is a huge demand for growth in alternative fuels. Auxier is part of Alliance AutoGas.  which was founded by the nation’s largest independent propane company, Blossman Gas. Alliance AutoGas is a national consortium of more than 50 partners. Alliance partners include premier equipment providers, certified conversion centers and an expansive network of autogas fuel providers.

Autogas is just another word for propane because people do not think of propane as an auto fuel. Propane Autogas can be over $1 per gallon cheaper than regular gas. The miles per gallon is about 85% of what you would get with regular gas. The carbon emissions are less than most other fuels. Many organizations are successfully converting to and using Autogas in such applications as truck fleets and police vehicles. California and Texas are leading in alternative fuels, however, the US lags behind the world in Autogas use. Ironically, most of the world's propane comes from the US.

Next week we will hear from Rita Ferguson of Pittsburg Plate Glass.

Tuesday, November 13, 2012

What We Learned About Our Community


Today we heard from Tina Hare who is the managing partner of Simply Fresh Dry Cleaners (810 Ohio Pike).

Her grandfather came from Italy through Ellis Island with $50 in his pocket. She left a good job in health care to start “The Ink Well” printing business in 1988. She sold out in 2006 when she saw the market changing and then studied Guerilla Marketing with Jay Conrad Stevenson. She started “Image First Solutions” which is a promotional and marketing firm (her husband still runs this).

When her son became interested in starting his own business, they traveled the Midwest looking for ideas. They decided on Simply Fresh Dry Cleaning. She wrote a business plan that won 1st place in a small business competition. Simply Fresh is unique (1 of 5 in greater Cincinnati) as it does not use perchloroethylene or PERC which is a toxic, carcinogen. The Simply Fresh system is environmentally friendly and they are working hard to eliminate plastic waste. For example, they now use re-usable garment bags. They also offer route serve and pick-up service, which sets them apart from others. The prices are competitive. In the future they will expand the drop-off/pick-up sites and might go into the fire restoration business.

Next week we will hear from Eric Sears of Auxier Gas.

Tuesday, October 30, 2012

What We Learned About Our Community


Today we heard from Amy Foley, Executive Director of NAMI – Clermont County (National Alliance on Mental Illness – Clermont County). NAMI is involved with A Phoenix Place and Amy talked about the support they provide for those living with mental illness.

1 out of 4 persons suffers from mental illness (MI) in a given year. NAMI helps sufferers and their families. MI is very common but STIGMA keeps people from talking about MI. Stigma is the biggest barrier to treatment.

Amy handed out a brochure on NAMI Education Programs. NAMI provides a forum, support, encouragement, treatment, monthly support meetings, a Family To Family 12-Week Class (for caregivers), and a Peer To Peer 10-Week Class for Individuals. NAMI is also working with the Sheriff to help persons with MI transition from jail to society. This is called, The "Double Trouble" group and is supported by the Sheriff for offenders with mental illness plus criminal behavior. There are forming and established support groups, including a Veteran's group.

Members of NAMI are families, friends and people living with mental illness such as major depression, schizophrenia, bipolar disorder, obsessive-compulsive disorder (OCD) , panic disorder, post traumatic disorder (PTSD) and borderline personality disorder.

Amy is the only paid staff and the organization relies on volunteers. The board is seeking new members of the board as well as volunteers that will be trained in Columbus or Cleveland. NAMI receives 50% of its funds from an annual walk in October and the rest from the State. For more, contact Amy at 513-528-5500 or www.nami-cc.org It was a pleasure to have Amy speak at our meeting. She is a delightful person and a passionate advocate.

Tuesday, October 23, 2012

What We Learned About Our Community


Today we heard from Clermont County Commissioner David Uible who spoke on some county projects on which he has been working.

Ivy Pointe Commerce Park – TQL expansion, Ivy Pointe Lofts will build a luxury apartment complex, Children's Hospital has purchased property, and 8 acre park called Ivy Pointe Park

Convention and visitors bureau – this organization, which gets around $500k per year in hotel sales tax is currently being redeveloped.

Reducing health care costs for county employees – creating savings and healthier employees. They will save about $500k in 2013.

Law library – The 1804 Ohio Revised Code requires every county to have a law library. Ours is housed in the Ohio Common Pleas Courthouse. With access to legal information online, our law library is not being utilized and also has 3 full-time employees.

Veteran's Services – over the years their directors have been paid six figure income. The board of directors also was also the highest paid board of directors in the State of Ohio.

The Clermont County Jail System – 70% of our county budget is spent on law enforcement. Half of our jail cannot be opened due to funding. Recently legislation was passed allowing non-violent, addicted offenders to be placed in certain counseling centers. Talbert house has agreed to open the other half through funds which are available to them. Warren, Butler and Brown counties will also pay to send people to this program. This will become a profitable venture for the county.

Next week we will hear from Amy Foley, President of NAMI who will speak about mental Health issues, early intervention techniques and treatment strategies.

Tuesday, October 16, 2012

What We Learned About Our Community


Today we heard from Tom Rocklin of Siemens.

Siemens provides software solutions to large and small companies to help them with their mechanical engineering and design operations. All 30 of the major vehicle manufacturers on the planet use their software to design their vehicles. In the 1970's, Siemens SDRC also developed a shake table to simulate an earthquake so they could evaluate the seismic concerns of the day.

This part of the company, established as SDRC of Fairfax, began in 1967; and Tom has been with them since 1972, which was the first year they had a computer on site. Many of the founders were teachers at the University of Cincinnati. It took 7 years to design their first car and get it into production which was way too long. Today, they can do it in about 18 months. Their first major shareholder was US Steel Corporation which provided funding for marketing and research. In 1973 they opened an office in Detroit, in 1975 in San Diego, in 1976 in London, in 1977 in Paris, in 1978 in Milford, OH, and in 1980 in Germany. In 1981 the began a joint venture with General Electric and became a publicly traded company in 1987. They opened an office in South Korea in 1989 and in India and Spain in1990. In 2001 SDRC was sold to EDS for $950 million and spun off to another company in 2004 and became UGS. Finally, in January of 2007, this company which was founded by a few guys from Clermont County was purchased by Siemens for $3.5 billion. They currently employ about 650 people in Clermont County.

Next week we will hear from Commissioner David Uible who will speak about county priorities and budget preview for 2013.

Tuesday, October 9, 2012

What We Learned About Our Community


Today we heard from Dave Swart, President of Health Chain Solutions. A copy of his power point presentation can be found here

Dave began by stating that many are confused about health care. There is a $2.7 trillion dollar marketplace which is projected to quickly grow to $3.4 trillion. Over 30 million people are without health insurance. We are currently filtering dollars into an ineffective, high cost system. The management principles are counter intuitive to good business practices. Unlike private business, technology is driving health care costs up and the health care industry is behind on use of information technology, lacking data analytics and business intelligence. The Congressional Budget Office says up to 20 million people will lost their insurance as Obama Care goes into effect next year and 10% of the hospitals will fail. Solutions will come by value based solutions, created by insightful data and critical thinking.

Population Health Management helps measure...
1. Population Health Strategy – pinpoint the cause of escalating workforce health cost
2. Productivity – performance metrics...quality, throughput, efficiency gains
3. Profit Trends – cost trends (margins), supply chain, profit target (+/-)

The benefits of population management are...Controls health care and vendor cost, increases workforce productivity and assists in maximizing profits.

Common sense is something we have to negotiate for in the U.S. We all need to become good health care consumers. At the end of the day it is up to individuals to do their part. It is about...Lifestyle, Lifestyle, Lifestyle...Exercise and diet, Smoking and Alcohol.

We know the problem:
-5% of the sick account for 50% of the costs
-More than 75% of health care costs are due to chronic conditions
-20-25% of employer health care costs are the result of non-compliance.
-70% of business expenses are related to payroll, payroll taxes and benefits yet management spends the bulk of its time on other areas.

Workforce productivity is the key. Of every 100 employees:
25 have cardiovascular disease
20 will have high blood pressure
38 will be overweight
21 will smoke
44 will suffer from stress and depression

The majority of executives lack a comprehensive strategic plan for controlling workforce benefit cost and lac cost accounting methods. There is a failure to connect workforce health to actual cost to the business (e.g. absence, disability, workers' comp).

The first step in addressing the problem is to for business to admit we are powerless over health insurers and government regulation and the cost has become unmanageable. A population health strategy needs to use data from the information systems business invests in to pinpoint the cause of escalating workforce health cost. Performance of employee productivity needs to be measured because business is making an investment and should expect a return. Several other options include individual health accountability, being an educated health consumer, adjust life style to be healthy, engaging business leaders in strategy development, understanding health impact cost, creating new strategies, measuring vendor performance and collaborating with your team to create measurement.

Next week we will hear from Tom Rocklin of Siemens.

Tuesday, October 2, 2012

What We Learned About Our Community


Today we heard from Rotary District 6670 Peter Weiglin who shared about our district.

Peter was accompanied by his wife of 49 years, Jean, and he has been a Rotarian in Cincinnati, Tucsan, AZ, California and now Batavia, OH. He has been visiting and presenting to our district's 50 clubs and joked, “If you've seen one Rotary club, you've seen one Rotary club”. They are all different. After sharing about a variety of Rotary's great aspects, including the near eradication of Polio worldwide, Peter presented our club with a small banner with this year's Rotary theme, “Peace Through Service”.

Peter encouraged each of us to give to the Rotary Foundation. He announced that next year the foundation will be giving 50% of the proceeds back to the districts. Additionally, Peter reminded us of the importance of new member recruitment. Rotary growth has become a bit stagnant over the past few years. We need to make every effort to rethink how we do Rotary in the 21st century and discover creative ways to attract younger members. Part of this includes being willing to not do the same thing, the same way we always have.

Our world needs more Rotarians to lead the way in modeling “Service Above Self”. Peter encouraged each of us to be “amplifiers”, people who do good things and collectively make great things happen. Rotary “amplification” will get more done than any other individual or disorganized effort on the planet. He also encouraged us to think about, “Who will be the trigger to ignite our amplification?” Our district is also looking for fresh faces with fresh ideas to serve on district committees. Contact Peter if you are interested.

Next week we will hear from Dave Swart, President of Health Chain Solutions.

Tuesday, September 25, 2012

What We Learned About Our Community


Today we heard from Kerry Byrnes who is Chief Operations Officer at TQL.

The idea for TQL began with two men, Ken Oaks & Ryan Legg, who were produce buyers working for Bob Castellini. They used freight brokers to take care of all their produce transportation needs. Both men strongly desired to work for themselves and believed there were huge opportunities in the freight brokerage business. They found many brokers to be unreliable and generally undesirable to work with.

The two kicked off their new company in August of 1997 and did $1 million in sales. Their goal was to proactively communicate and treat the drivers in a professional manner. Kerry joined in the company in March 2005 as employ #220. TQL now has over 2100 employees and continues to to find and develop new talent from across the nation. In 2011, they did $1.48 billion in sales and produce is about 25% of their business. This is rather impressive in light of the trucking business being flat. They do not aspire to be a publicly traded company and currently have no outside investors.

TQL will continue to expand and intends to build a second building in Ivy Point. This building will be 3 floors, have a basement, a training facility and also a work out facility.

On the customer side, TQL has a list containing hundreds of thousands of leads. These leads include present and past customers. Calls are made to folks who are tested with small loads and the relationship grows from there. It is essential to develop the relationship on the carrier side and the customer side to ensure highest quality service.

TQL is looking for a certain profile of employee. Their customers can be extremely difficult and challenging so the timid will not survive. Generally those who are aggressive such as former athletes do well. Employees train for about 1 year. The first 18 weeks they are trained in logistics to learn systems, sales, etc. After that, they train for about 8 weeks in specific sales training where they begin to develop their own business. When the employee begins to earn their own revenue and cover their salary, they can begin earning commission.

There are those who in our community who oppose giving tax breaks to businesses. However, when you open the paper, TQL is often seen giving thousands of dollars to local charities. They encourage both corporate giving as well as employee contributions. Their employees gain a great sense of purpose and engagement from such activities. Kerry called TQL “the poster child for why tax incentives are a good idea” because all they do is invest the money back in developing people and jobs. He said the more they are taxed, the less people they would hire.

Next week we will hear from Rotary District 6670 Peter Weiglin who will share about our district.

Tuesday, September 4, 2012

What We Learned About Our Community


Today we heard from Shawna Dunn of “ACaring Place Pregnancy Center”.

Founded in 1996, A Caring Place is a locally organized, nondenominational, privately funded, non-profit Medical Pregnancy Help Center. The Center provides an array of services and programs, all at no cost, to meet the needs of our clients and of the community.

A Caring Place provides the following services:
Free Pregnancy Tests
Options Education
Limited Ultrasounds
Professional Counseling via off-site provider
Medical, Social & Legal Referrals
Adoption Information & Referrals
Baby & Maternity Supplies
Basic Decision-Making Skills Program
Parenting Classes
Financial Life Skills Program
Sexual Integrity Education
Post Abortion Recovery Program
Whole family support for untimely pregnancy
After Hours Helpline
Tests for drugs, alcohol & tobacco

A Caring Place belongs to a coalition of pregnancy centers which meets 3 times per year. They have a board of directors and are dependent upon private donations and fund raisers which include a Dinner Auction; a Walk; a Women's Afternoon Tea; a Baby Bottle Campaign. Their volume of clients is continuing to rise.

This year, our Rotary Club donated some of our golf proceeds to A Caring Place. They are using those funds to begin a “Parenting 102” class. This is something they have desired to do for some time. It is their hope to offer all the help possible to moms and dads to promote better parenting.

Next week our meeting will be about club planning.  

Tuesday, August 28, 2012

What We Learned About Our Community


Today we heard from Jason Dugle of Deltec, Inc

Deltec is a third generation company which started in 1973 by Jason's grandfather who was an aviator. They moved to their current location in 1981 and was the first business in the Clermont County Airport Office Park. People are why they are able to do what they do. Nearly 60% of their workforce has been there 10 years or more.

When you go to their website, you will notice their triangle logo which has significant meaning. Many of their company values can be expressed in “threes”. For example: Quality, Honesty and Integrity...People, Processes, Equipment...Character, Competence and Commitment...and so on.

From their website...
Deltec Inc. supplies custom parts manufacturing services to businesses both large and small in the greater Cincinnati area. They offer manufacturing solutions for component part requirements. Their specialty is stainless steel fabricated parts that require the integration of a variety of manufacturing disciplines. A typical quantity is about 10 parts per order. They have an active part list of over 10,000 different part numbers, for over 100 companies.

Next week we will hear from Shauna Dunn of “A Caring Place Pregnancy Center”.

Tuesday, August 21, 2012

What We Learned At This Week's Meeting


Speaker:
Today we heard from Sheriff A.J. "Tim"Rodenberg.

The Sheriff began by saying that most of the issue he sees in the jails relates to mental health or substance abuse. Sadly, many of these are teenagers and young adults. One of the more prevalent problems is “Road Rage”. He proposed a huge dent could be made in the jail population if we could find ways to reduce these mental health and substance abuse issues. Unfortunately, the jails are not setup to be treatment facilities but rather punitive facilities.

Inmates are not able to get the care they need for several reasons. First, these are issues which may have been occurring for their entire lives. Second, inmates only stay 60-90 days which is not enough time to get them the help they need. However, over 50% of our inmates become repeat offenders. Thirdly, the living conditions are not conducive to getting help. Most days an inmate is locked up in a cell no larger than a bathroom or warehoused in a common area. There are very few programs offered due to minimal funding. Additionally, other dangerous issues exist such as 30% of inmates having Hepatitis C.

There are over 60 women in the jail and several do not have beds assigned to them. Many of these women are in jail because of abusing substances such as heroine. One woman, under 30 years old, has been losing her mind due to being locked up in a very stark, concrete-walled jail cell while going through withdrawals. She screams out and hurts herself and unfortunately she is two months pregnant.

Judges are requesting more jail space and that is probably needed. There are options being explored such as renting jail beds in other counties. To be honest, not all of our space is being used to the best of our abilities. For example, there are people in jail for very insignificant offenses. Renting beds is slightly cheaper than hiring more employees, however, staffing is really a better, longer-term solution. Most of the solutions boil down to funding and priorities.

Next week we will hear from Jason Dugle of Deltec.

Tuesday, July 31, 2012

What We Learned At This Week's Meeting


Today we heard from Pat Manger, Clermont County Engineer

Pat announced an “Eastern Cooridor Meeting” will be held tonight in Milford from 6-8pm. All are welcome.

Pat shared about the following upcoming projects:
-Eastgate North Frontage Road beginning to be completed by Thanksgiving. This will improve the current frontage road, fix the entrance to Eastgate Mall and create access on and off of 32 to allow them to improve the on and off ramps connecting Eastgate Boulevard and 32.

-Eastgate Boulevard beginning in the spring of 2013. This will widen Eastgate Boulevard, widen the bridge, and widen the on and off ramps to 32.

-US 50/SR 131 Milford Parkway beginning in 2013. This will improve the intersection at SR 131, US 50 and Milford Parkway. They will add turn lanes, extend the northbound merge land on SR 131 to accommodate two EB left hand turn lanes from US 50.


-Clermont ITS Phase 2 beginning Spring 2013. Currently, our 14 signal system along 32 operates independently. The plan is to network the entire system and to create a central traffic management center.

-Stonelick Covered Bridge beginning October 2012. This will restore the bridge providing enough capacity for school bus and emergency vehicle passage. It will be posted at 8 ton carrying capacity.

-Clough Pike Widening beginning Spring 2013. This will reconstruct Clough Pike from Glen Este Withamsville Rd to Mt Carmel Tobasco Rd, add a center turn land, add a curb, widen paved shoulders and improve turns at Mt Carmel Tobasco. A sidewalk will be constructed on the north side.

Pat also gave a quick update on the following:
-The projects currently underway on 28 in front of K-Mart will wrap up by the end of August.
-The project currently underway at 28 and 275 will wrap up in the Spring of 2013.
-The ODOT projects involving 275 and 32 will begin in 2014.
-There are also future plans to eventually eliminate the traffic signals along 32.

Next week we will do our spaghetti dinner planning.

What We Learned at This Week's Meeting


Today (7/24) we heard from Chuck Tilbury of the Clermont County Auditor's Office.

Chuck shared several facts about our county revenues and expenses.
-Not much is changing on the expense side.
-The revenues are up and stable, partly due to a 4.5-5% increase in sales tax revenue.
-In 2013 revenues are not anticipated to increase very much at all.
-Currently, sales tax is 6.5% of which 5.5% goes to the state and 1% goes to the county.
-Real Estate revenue is down a bit for 2012 and should stay about the same for the next 3 years.

The county is in the process of looking toward the 2013 budget year. By July 20, all county entities must submit a tax budget to the auditor's office.

Someone asked a question regarding casino revenue. Casino tax is based upon the “gross wagers” within the casino which is similar to a sales tax. These gross wagers are taxed at about 30% and all 88 counties share in the revenue generated by the tax on these wagers. The tax will not go to the municipalities but directly to the counties. The first distribution took place recently, and Clermont County received around $160k. It is anticipated the annual revenue for our county could reach $500k.

Chuck also shared about property taxes which are measured in “millage”. For example, 1 Mil = 1/10 of 1%. So, for every $1000 in valuation this equals $1 in tax. The county assesses at 35% of market value which means that for a $100k property, the assessed value would be $35k. There are 54 districts in our county, each with their own millage. The constitution only allows tax payers to be taxed up to 10 mils unless we vote to allow more. As values go up, the county reduces the millage rate, however when values go down, the millage goes up.

When a municipality desires to put a tax levy on the ballot to raise the millage, they must submit a resolution of necessity to the auditor's office. If this is approved, it goes back to the entity for final approval and is resubmitted to the auditor's office and the board of elections to be added to the ballot. The deadline to get something on the ballot is 75 days prior to the election.

The auditor is responsible for valuing properties. They do this by examining sales ratios and what is happening in the market place. This information is compared across the county to see if the values should be changed. Every few years they must actually go and “touch” the property to assess their valuation. During the last update, our county lost about 10% in property values. We are still a fairly rural county in which only 25% of our property values are commercial and industrial. Much more about the 2011 triennial update & tax information can be found here.

Next week we will hear from Pat Manger Clermont County Engineer who will speak about our county transportation system.

Tuesday, July 10, 2012

What We Learned At This Week's Meeting


Today we heard from Jeff Higgins who is the founder of Savor Seasonings, a food flavoring company located right here in Batavia. The mission of Savor Seasonings is “Serve Others” and Jeff feels his faith calls him to do this with his life. In fact, when work is slow, they will pay their 15 employees to spend a day serving such community organizations as Matthew 25 Ministries or Habitat for Humanity.

A few people might know Cincinnati (also the east coast, Chicago and Paris) is a hub for food flavoring and many products needed for this industry are sold locally. Savor Seasonings makes about 1.5 million pounds of seasonings per year which will season around 15 million pounds of snacks. A typical minimum order might be 1000 pounds and a large order might be around 40,000 pounds.

The company works with nearly 300 different ingredients and are constantly trying all sorts of new recipe ideas. Jeff shared how some of the ingredients are similar but are used in unique ways. For example, the typical snack needs to taste good when you first bite into it, in the middle of the bite and at the end. They use three different types of salt to achieve this effect. Jeff says he loves their research and development process very much. In fact, many mornings are spent getting together and trying out new snacks. They work hard in other areas such as pest control as well as safety and security to ensure their products do not become tainted.

Jeff's father got into the flavoring business years ago and started his own business. Eventually, Jeff began working with his father and eventually began his own business. He loves both the analytical and creative side of this business. Jeff's biography can be found here.

Next week we will have our club assembly to discuss ideas to build upon our club achievements.

Tuesday, June 12, 2012

What We Learned At This Week's Meeting


Today we heard from Rev. James Dinkel who is pastor of All Saints Lutheran Church in Mt. Carmel and the chairman of the Ohio Valley Long Term Recovery Committee or LTRC (formerly the Unmet Needs Committee). James has been part of the committee for the last 15 years. They help with recovery efforts after disasters. The LTRC is a 501c3 organization whose mission is “To assist the people of the Ohio River Valley to recover from and restore their lives after any disaster in a timely manner”. They are leading the relief efforts after the recent tornadoes in Moscow, OH.

Services provided by the LTRC:
-Spiritual Care
-Donation Management
-Volunteer Management
-Case Management

James shared a basic formula for a typical relief effort:
-7 days to get a full response
-70 cleanup period and paperwork
-700 full period to recover physically and emotionally

In the past few months, our Batavia Rotary Club was offered a matching grant to help with the relief efforts after the tornado in Moscow, OH. To date, we have collected $10,000 and have pledges for additional money along with an in kind gift from Mattress Firm. The plan is to donate full bed sets to the citizens of Moscow, OH through the LTRC.

There will be no meetings for the next 2 weeks. Next week is our Jim Bushman Memorial Golf Outing and the following week is our Pass the Gavel Dinner.

Tuesday, May 29, 2012

What We Learned At This Week's Meeting



Today we heard from GaryWoebkenberg of Hoxworth Blood Center.

He shared about an upcoming blood drive at Landmark Church on Monday, June 18 from 2-8p. In order to donate, a person must be 17 years old (16 with parental consent), weigh at least 110 pounds and generally feel healthy and well.

They take a unit of red blood cells and break it into various blood components. Because of this, one gift of blood during a blood drive can help multiple people. Blood contains about 55% plasma, less than 1% white blood cells and almost 45% red blood cells. When a person donates they fill a bag which is then separated at Hoxworth in the following ways...

-Red cells (transport oxygen in the body) settle to the bottom,
-Plasma (a volume expander primarily needed by burn patients) rises to the top and can be stored for 1 year. Plasma is the liquid part of the blood, in which the red cells, white cells and platelets are suspended.
-Platelets are needed for blood to clot properly and can only be stored for 5 days

The separated products are used to made specialty products such as Cryoprecipitate which is made from frozen plasma and used in the treatment of von-Willebrand's disease and to replace fibrinogen.

The following are the percentages of the four main blood types within the general population.
O 45% A 40%
B 11% AB 4%

How will blood be used in certain instances?
-In severe auto accidents 50 units are typically used
-In heart surgery 6 units of blood and 6 units of platelets are typically used
-In organ transplants 40 units of blood, 30 units of platelets, 20 units of cryoprecipitate and 35 units of frozen plasma are typically used

It is very interesting to note that there is NO artificial blood and therefore blood donations are always  greatly needed.



Next week we will hear from Raphaelle Schmitz who is our exchange student at Batavia High School.

Tuesday, May 22, 2012

What We Learned At This Week's Meeting


Today we heard from Sharon Kennedy who is a Supreme Court Judge candidate. The Ohio Supreme Court is made up of 7 individuals (anyone with a law degree) voted upon by citizens of the state of Ohio. Sharon shared a speech based upon Rotary's Four Way Test of the things Rotarians think, say and do.

Will it be beneficial to all concerned?
Our founding fathers contemplated this as they broke free from England's tyranny. They believed all men are created equal by their Creator. The bill of rights was created to limit the role of government in our lives so that we might enjoy our freedoms. Even balance of powers was instituted to ensure fairness to all concerned.

Will it build good will and better friendships?
The Constitution and Bill of Rights are two great documents which ensure this is possible. Our representative government allows the people to have a voice as we cast ballots, choose candidates or help them promote their campaigns. All of this is based on the idea that “my rights do not exceed another person's rights”.

Is it fair to all concerned?
The balance of powers provided by the constitution ensures fairness to all concerned. Judges are required to be fair, to exercise due process to all and to judge according to the law rather than personal opinion. Equal protection ensures fairness in the law so that no person or class of person is denied fairness.

Is it the truth?
Judges take the facts which are true and weigh them against the law that is true. Truth is used to advance fairness, good will, better friendships and benefit to all.

Next week we will hear from Gary Woebkenberg of Hoxworth Blood Center.

Tuesday, May 8, 2012

What We Learned At This Week's Meeting


Today we heard from Randy Overbeck who has been a school superintendent in a couple of school districts. He came today representing “Heroic Teachers Press” to share a presentation called “Heroic Teachers”. The mission of Heroic Teacher Press is to raise the status of teachers in America.

Randy discussed how we are running the risk of being unable to attract quality teachers. Why? Because too often our culture points children to such “heroes” as sports stars, elected officials or those who are considered “beautiful people” such as movie and television stars. Teachers are sadly not looked upon by children in the same light as the people they see in the media.

Randy proposed we need to work hard to modify the definition of “hero” to include those who make a difference everyday, often on much smaller scales.

One such teacher-hero was a school teacher named Shannon Wright. In 14.5 years her husband had never heard Shannon say a bad word about any of her students. This included the two who took her life in an ambush. Students said she was always kind, caring and looking out for the students. She always thought the best of her students no matter what.

Another teacher-hero was a school teacher from North Carolina named Jane Smith. Her actions define generosity and devotion to her students. After encouraging a student to “pull up his baggy pants”, Jane discovered she had a student who needed a kidney. Jane ended up being a match and donated one to him.

A third teacher-hero was a gym teacher in Reno, Nevada named Jencie Fagan. Sadly, millions of students would never receive a hug unless it was from a teacher. One day, a student brought a gun to gym class and Jencie immediately walked over to the student, hugged him and said, “I'm not going to let the policemen hurt you today”. Her action diffused the situation.

Next week we will hear from Warren Walker of Duke Energy.

Tuesday, May 1, 2012

What We Learned At This Week's Meeting


Today we heard from WendyLorenz of CityLink Center 

1 out of 4 in Cincinnati live in poverty. Some live in “situational poverty” as a result of some kind of life tragedy. Others live in what is called “generational poverty” which often occurs because children grow up in homes where parents are not involved in their lives for various reasons.
According to their website, “CityLink is a city-wide initiative started by a group of social service agencies who recognized the need for integrated services. The founding partners reached out to the faith-based community for support in realizing their vision. CityLink will leverage the strengths of various social service agencies in Cincinnati and looks forward to support from a broad base of faith-based, corporate, foundation and individual supporters.”
City Link plans to launch this fall and will be like one stop shopping for those in need where over 250 volunteers per week serve those in need. Rather than going from door to door to get necessary services, people can get the help they need in one location to get their life on track. City Link works by providing relationships which walk alongside those in need to provide encouragement and accountability. Their tag line is, “Changing lives 2 at a time”.
Getting out of poverty can be incredibly difficult due to such things as transportation, education and job readiness. City Link has spent many years researching the concept of poverty and a “bundled approach” to helping people in need. They give people a holistic plan by working together with existing entities in the Greater Cincinnati Area. Some of their partners include Cincinnati Works (job readiness), Smart Money (financial education and planning), Cincinnati Public Schools (GED preparation), Cincinnati State (College preparation), Changing Gears (transportation).

Next week we will have our teacher recognition.

Tuesday, April 24, 2012

What We Learned At This Week's Meeting



Today we heard from Phil Adams of Jungle Jim's which is currently moving into the former Eastgate Bigg's building located in Union Township, Clermont County.

Phil began with an interesting story about how Jungle Jim's was not looking for property in Clermont County. Instead, they were within days of signing a deal for property on Route 42 in Sharonville, OH; but they could not get a permit to sell alcohol. At about the same time, Ken Geist had reached out to them to see if they would consider Union Township, Clermont County. Phil was so frustrated with the Route 42 issues that he actually had thrown away the letter from Ken and later, had to dig it out of the trash.

Some have been asking, “Why is this project is taking so long?” The reason is that they are renovating the entire building as well as putting in their own store. Currently, they have no date set for their grand opening but are planning to do some kind of very special open house. Some of outdoor tenants will open sooner including Colonel De Gourmet Herbs & Spices fromFindley Market and Sweet Frog Premium Frozen Yogurt. Phil even told us the Danbarry Theater will be upgrading to a first run operation.

What will it look like inside? Phil did say, “If you have ever shopped at Bigg's, you will not recognize this building”. In fact, Phil shared that a security guard who used to work at Bigg's recently got lost in the current building!

What if you desire to work there? Phil mentioned there will be a job fair coming up and people who wish to become employed with Jungle Jim's should not apply in Fairfield but wait for the job fair.

Jungle Jim's is encouraging other businesses in the area to consider what they will do to prepare for the millions of people they plan to bring to the area. In fact, Jungle Jim's even plans to change how traffic flows into the area from the Eastgate Boulevard side.

This store will prove to change the face of our Eastgate area. We're very glad to have them in our neighborhood.

Next week we will hear from Wendy Lorenz of CityLink.

Tuesday, April 10, 2012

What We Learned At This Week's Meeting


Today we heard from TimDick of Clermont County Children's Protective Services who spoke on the impact child abuse is having in our community and what the community can do to help. 

Tim has worked in the field of child welfare for 15 years, the last three as deputy director of Clermont County Children's Protective Services (CPS). CPS investigates allegations of child abuse and neglect, provides services to families to help them remain intact or when necessary we ask the court for custody of an abused child and work with the family to safely reunify their children with them. When reunification can not be achieved, we ask the court to permanently terminate parental rights and find adoptive homes for those children.

In the last 2 years, CPS has done 50+ adoptions each year. 330 children are currently in their custody and sadly not many are able to return home. About 20% of the children who return home, come back to CPS. Nearly 20% of the children who come back to CPS come from families addicted to drugs. CPS attempts to place children in foster homes rather than some kind of residential treatment center. Generally, the children who go to treatment centers have some kind of mental health issue.

Because CPS is a government agency and we all are protected by the 4th ammendment (unreasonable search and seizure). CPS is bound to investigate what is “legally” abuse and neglect. They are not permitted to arbitrarily decide what is “good” or “bad” parenting. Families have the right to privacy and to decide how to raise their children. Of the cases presented to CPS, about half of the cases prove to be indicated or substantiated.

Tim share a couple of stories with us...
There was a recent issue involving a care giver who was physically abusive to a child. It made him wonder if anyone was in this care giver's life who could have provided encouragement to prevent child abuse.

Another instance involved a 21 month old child lying in a bathtub full of bleach. They were originally told his mother had gone to cook dinner and left her 5 year old with the 21 month old. What actually happened was that the children had been left home alone while their mother was at another home for quite a long time. The home was a mess and the child had climbed some furniture which was piled up in the bathroom and fell into the tub. The 5 year old ran to tell his mom who did not believe him. So, the 5 year old carried the injured 21 month old to prove he was hurt. Again, Tim asked, who was involved with this family who could have seen there were issues?

How can our community get involved?
You could become a trained CASA volunteer who presents info to the courts.
Every child in the custody of CPS gets a CASA guardian advocate who meets with CPS, the parents and the children. CASA's annual fund raiser is April 27. Their website is www.casaforclermontkids.com

Consider becoming a foster parent or encourage others.
There is no cost and you will be provided with 39 hours of training. There is a small stipend given to ensure you can adequately provide for these children. You even have the ability to choose age, gender, race, etc.

Ever see a child wondering through the neighborhood?
Perhaps you could get to know the child and his or her care giver. Provide support to them.

Invite a CPS representative to speak to a group of your friends.
Contact Tim at dickt@odjfs.state.oh.us or 5137327173

Next week we will be joined by the Clermont County Sheriff Dogs.

Tuesday, April 3, 2012

What We Learned At This Week's Meeting


Today we heard from Jason Fraley who is the President of Sardinia Concrete.

Sardinia Concrete was founded in 1983 by Jim Sauls Sr. Jason's family became involved in the mid 1990s. They have 5 plant locations and service the entire 275 beltway and focus on the east side.

Concrete has been around since the early Roman times and not much has changed until recent days. Some examples are:
-Insulated Concrete Forms which allows buildings to withstand high winds and other disasters.
-Roller-Compacted Concrete Pavements for highways and streets which are giving real competition to asphalt.
-Pervious Concrete which naturally reduces runoff, cleans storm water, replenishes aquifers, Conserves Water, Protects Streams and is ADA Friendly.
-Concrete can also be offered in just about any color you would desire.

Jason encouraged us to ask questions of contractors and politicians regarding the latest developments in concrete in order to raise awareness.

Next week we will have Tim Dick of Clermont County Children's Protective Services.

Tuesday, March 20, 2012

What We Learned At This Week's Meeting


Today we heard from Andy Kuchta who is the Director of Clermont County Economic Development.
Here's what he shared...

The office of economic development helps businesses with:
  1. Grants
  2. Financing
  3. Site Selection
  4. Business incentives
People ask why economic development matters:
  1. 57.6% of county residents work in a different county compared to 16.2% of Hamilton, 40.3% of Butler
  2. We need to increase areas such as manufacturing
  3. We want people outside our county to buy our stuff
  4. The top wage in our county is $29.54 per hour while there are many $10 and less per hour jobs
  5. Residential development does not “pay its own way”

What's being done to change our economic destiny?
  1. Developments such as Ivy Pointe, Jungle Jim's and the UC East/Ford Plant Redevelopment
  2. Much land is being marketed and targeted for development
Next week we will have Peter Weiglin share with us about our Rotary District 6670

Tuesday, March 13, 2012

What We Learned At This Week's Meeting


Today we heard from ChrisHamm of Global Scrap Management

GSM started in 2003 as an aluminum brokerage company, focusing on servicing industrial accounts, with particular interest in aluminum chips. In 2008, GSM opened a processing facility in Milford, Ohio to shred, separate, dry, and remove Fe from the chips, creating a melt-ready product. They also added transportation as a service to their customers. GSM recently opened a new facility in Batavia, Ohio for the purpose of melting chips and other grades of aluminum scrap into high quality alloy ingot and other products.

Aluminum is an expensive process due to the amount of energy involved in manufacturing it. All sorts of things are made of aluminum including cans, ceiling grid, wheels and window frames. An aluminum can is actually made up of 3 types of aluminum. Aluminum is being used more and more in automobiles, aircraft and tractor trailers because it increases fuel efficiency. It is interesting to realize aluminum can be recycled over and over again without losing any quality or elements.

Next week we will have Andy Kuchta who is the Director of Clermont County Economic Development

Tuesday, February 28, 2012

What We Learned At This Week's Meeting


Today we heard from GailKoford of InterParish Ministry which is based in Newtown, Ohio and also has a location in Batavia, Ohio.  

Gail shared the following interesting facts:
1 in 6 people do not get enough food
It is not true that most individuals who struggle with hunger are out of work
More than 17 million children struggle with hunger even in the wake of school lunch programs
36% of households being served by The Feeding America Network have at least 1 working adult
17% of adults interviewed by Feeding America have attended college or technical school

Along with telling several touching stories of help and hope, Gail went on to share that hunger is becoming the new “norm” due to medical issues, rising fuel prices or some kind of unexpected major expenses. Many of those being served are the working poor and middle class families. Our food pantries saw a 30% increase in the numbers served in 2010 and also in 2011. While August and September seem to be the months of most need, the summer months continue to be crucial as well.

In 2011 IPM:
Assisted 120 families with rent, electric or gasoline assistance
40 families were helped a the annual toy store
More than 350 families were assisted at the annual “Adopt a Family” program
867 families were assisted at the Mobile Food Pantry; a very efficient & cost effective delivery method

Gail finished her talk with a brief mention of a forming organization called a “safety net” in Clermont County which will be modeled after a successful project in Norther Kentucky.

Next week we will have our 4 Way Speech Contest

Tuesday, February 21, 2012

What We Learned At This Week's Meeting What We Learned At This Week's Meeting


Today we heard from Joe Saylor of The Greater Cincinnati Foundation & the Clermont County Fund.

The Greater Cincinnati Foundation (GCF) is a nonprofit organization created to provide a simple, powerful, and highly personal approach to giving. They offer a variety of tools to help people achieve their charitable goals and create lasting good work in their communities.

Beginning in 1963, the GCF began helping individuals execute their charitable giving by allowing people to give their money to a fund rather than giving all their money to a nonprofit all at once. GCF is similar to an organization like The United Way but they do not have agencies. Rather, nonprofits apply to the GCF for charitable endeavors.

GCF offers four strategic giving options:
Donor advised funds
Restricted funds
Field of interest funds
Unrestricted funds

Once an individual selects the appropriate fund, GCF works step-by-step with them to establish and manage it.
  1. You make your gift to GCF of case, appreciated stocks, real estate, or other assets, or through a gift in your will.
  2. You select the investment manager from GCF's list of authorized partners.
  3. GCF creates the fund in your name, your family's name, or the name of any individual or organization you choose.
  4. You receive tax benefits in the year(s) your gift is made.
  5. The GCF board issues grants to the designated nonprofit organization from your fund.
  6. GCF handles all administrative details, including the specific purposes that you may establish for grand disbursements. Because GCF manages the process, the grant recipients can remain focused on their missions. For these services, we assess fees at levels comparable with commercial financial institutions.
  7. You will receive regular communication from GCF with updates on the impact of our gift.
Next week we will hear from Gail Koford of InterParish Ministry.

Tuesday, February 14, 2012

What We Learned At This Week's Meeting


Today we heard from Andy McCreanor of Executive Service Corps of Cincinnati

Executive Service Corps was founded in Cincinnati in 1995 by a small group of retired P&G, GE & Duke Energy executives. This is part of a nationwide network with 1500 active volunteers in 27 cities across 32 states. Their Mission is to “help nonprofits achieve their missions by providing high quality, affordable consulting services”. Currently they have 130-140 volunteer consultants (retired and current career) with 40 active projects locally in both large and small nonprofits. They are helping nonprofits understand the many changes facing them both now and in the future including reduced giving and the need for objective measurements.

Some of their strategic priorities include:
-Improve capacity of nonprofits to deliver community impact
-Increase the speed of innovative concepts
-Align outcomes with community indicators
-Help build partnerships and collaboration

Some of their consulting services include:
Strategic development
Mission Clarification
Board Development
Marketing
Fund Development Planning
Executive Coaching
Measurements and Outcomes
Human Resources
Financial Management
Organizational Development
Social Enterprise
Partnerships/Collaborations

Andy also shared about a social enterprise hub organization he and some other men developed in Cincinnati called Flywheel. According to their website, “Flywheel Social Enterprise Hub offers 'vision with action' through our suite of services, including training, coaching, technical assistance, and advising, specifically geared toward starting, supporting or strengthening social enterprises.”

Next week we will hear from Joe Saylor of the Greater Cincinnati Foundation.

Tuesday, February 7, 2012

What We Learned At This Week's Meeting


Today we heard from Dave Elberfeld, Director of Adolescent Services, at the Clermont Recovery Center (CRC).

Dave is a retired teacher and administrator from the Goshen School District. He explained that the CRC is funded by the Clermont County Mental Health and Recovery Board and also receives state and federal funding. The latter is to assist children in schools and has decreased greatly over the years.

Alcohol is the #1 drug for teens in our county, with marijuana being #2. The CRC receives referrals from the Juvenile Court System, as well as directly from schools, to assist students who are using drugs and alcohol. CRC does an assessment of each student which indicates what type of treatment is needed. The CRC works very closely with all school districts in Clermont County and tries to help students receive the necessary assistance they need.

Dave explained a new program they are introducing called “The Seven Challenges.” He also conducted a question and answer segment from Rotary Members.

The CRC is currently recruiting volunteer Board members. This Board meets one Thursday per month, with dinner included. They review policies and other organizational information for the Clermont Recovery Center. If you are interested in becoming a Board member, please contact Dave.

Next week we will hear from Andy McCreanor of Executive Service Corp. of Cincinnati.

Tuesday, January 31, 2012

What We Learned At This Week's Meeting


Today we heard from Tom Sutton who is the Owner/Operator of the EastgateChick-Fil-A.

Tom shared about a leadership training program CFA uses called Great Leaders SERVE. While CFA is a chicken business, they are really in the people business. For instance, they sell chicken to customers, employ people and work with other local business people. We find that if our product is good and we are taking care of people, the chicken will sell. Tom's store increased business by 17% in 2011.

CFA was begun by Truitt Cathy who grew up in the depression era, began his company from nothing and now has a huge net worth. Their website states, “It all started in 1946, when Truett Cathy opened his first restaurant, The Dwarf Grill, in Hapeville, Georgia. Credited with inventing Chick-fil-A's boneless breast of chicken sandwich, Mr. Cathy founded Chick-fil-A, Inc. in the early 1960s and pioneered the establishment of restaurants in shopping malls with the opening of the first Chick-fil-A Restaurant at a mall in suburban Atlanta in 1967. Since then, Chick-fil-A has steadily grown to become the second largest quick-service chicken restaurant chain in the United States, with over 1,500 locations in 39 states and Washington, D.C. In 2010, annual sales were over $3.5 billion. Chick-fil-A is still privately held and family owned. With 43 consecutive years of positive sales growth, Chick-fil-A has set itself apart by pioneering innovations and delicious products—including the ever-popular Chick-fil-A® Chicken Sandwich.”

SERVE is an acrostic for:
See & Shape the future – this is vision casting
Engage & Develop other people – Developing a community of team members and customers
Reinvent Continuously – Don't become complacent; This includes structure, systems & self
Value People & Results – Take care of people & help them establish & achieve goals
Embody the values – Leaders must lead out front or be the example

Next week we hear from Dave Elberfeld of The Clermont Recovery Center.

Tuesday, January 24, 2012

What We Learned At This Week's Meeting


Today we heard from Cathy Sahlfeld who is the Business Services Representative at Workforce One of Clermont County

Workforce One is Southwest Ohio's One-Stop Job Resource. One of the largest resource offered is job postings which are distributed throughout much of the Greater Cincinnati Area. Cathy can help businesses gain access to numerous online resumes for free (this is something for which companies often pay top dollar). Workforce works hard to match job seekers and employers. The hope of this tax-payer funded agency is to get people back to work rather than for the state to pay out unemployment.

According to their literature, Workforce One has an on-the-job training program which is a federally funded program that helps employers hire and train job seekers for long-term employment. This is an opportunity for an employer to work with the local One-Stop recruit, pre-screen, and hire new employees, and to train them in the specific skills they will need to help your business thrive. The employer is reimbursed some of the cost of training, and the decision to hire will boost the economy by creating opportunity.

Other services offered by Workforce One include a veteran's representative, employment application assistance, hiring assistance, interviewing facilities, Applicant screening and testing, information about the labor market, tax credits and business seminars, small business development and counseling for business owners done by retired executives. Many other county services house themselves under the roof of Workforce One.

Next week we hear from Gail Koford of Interparish Ministry.

Tuesday, January 17, 2012

What We Learned At This Week's Meeting


Today we heard from Tim Rodenberg, Clermont County Sheriff, who spoke on law enforcement issues.

Union Township Police Chief, Terry Zinser, introduced the Sheriff as a rare and quality individual who is respected by everyone who works for him. Sheriff Rodenberg said the last time he spoke before the Rotary club was 15 years ago.

In Clermont county we don't have the violent crime that is experienced in big cities. Often we can go a whole year and only see one homicide. We see more of the “family crimes” such as domestic violence. There are many men assaulting women, women assaulting men, and even children assaulting parents and grandparents. Property crime is also a big issue in our county where there are many break ins as well as theft of air conditioning units. Clermont County also has a huge issue with narcotics.

The Sheriff also spoke about jail space. Our jail is capable of holding 512 beds and we currently are only able to support 250 beds due to the economy. When the economy went south, our county had to lay off 9 officers and close 80 beds. Recently our commissioners pushed hard to return 32 beds to operation. To care for inmates it costs the county around $60 per day per inmate. The county spends about $1 million per year on medical coverage for inmates. There may be nearly 2/3 of inmates who suffer from mental disorders and sadly our facility is not equipped to support mental health. Many of the inmates are addicted to some type of narcotic.

Sociologists will tell you that jail does more harm than good. According to the Sheriff, 3 out of 4 people will offend again. Another example is the city of Cincinnati which strongly believes their criminal justice system is severely broken. The Sheriff believes the system desperately needs to be retooled. Parents and social service agencies need to do all they can to fulfill their roles.

Next week we will have a speaker from Clermont County Workforce One.

Tuesday, January 10, 2012

What We Learned At This Week's Meeting


Today we heard from Guy Guckenberger who spoke to us regarding saving companies money through telecom services. 

Guy works for MTCI which is a telecom consulting company that resells telecom supplies at the same cost as the suppliers. They are the largest reseller for Cincinnati Bell but also Verizon and many others. MTCI recently saved Clermont County Board of Developmental Disabilities and Clermont County Senior Services money. They not only resell supplies but the “value added” part is that they also assist you when you have service issues.

Officially the MTCI website says they serve regional, national and international businesses in defining, developing and executing more efficient, functional and cost-effective telecommunications programs. Through long-term partnerships with major carriers, regional service providers and telephony equipment vendors, MTCI simplifies telecom so customers can work with many companies through a single point of contact.

MTCI’s Client Care Department strives for complete client satisfaction. They take ownership of and responsibility for implementation of solutions and resolution of issues. They keep clients thoroughly informed through constant communication, always serving as a strong advocate for their solutions.

Next week we will hear from A.J. Rodenberger, Clermont County Sheriff, who will speak on law enforcement issues.